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Riyadh, KSA - 20 May 2015 - Maham Al-Khaleej Company (MATCO), a leading Saudi IT company, today announced it has received an EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.
The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of their service engagements.
The award was presented on May 4 to MATCO at the Global Partner Summit during EMC World 2015. This marks the second consecutive year MATCO has received the prestigious recognition.
"It's our extreme pleasure and honor indeed to be recognized by EMC with the EMC Partner Quality Services Award for the second year in a row. MATCO's management and team are proud of this distinguished achievement - which is based on our esteemed clients' feedback - because this award proves we continue to provide superior service with best-of-breed EMC technology to our valuable clients," said Dr. Nabil Al-Fayoumi, Managing Director of MATCO. "The IT industry in the Kingdom of Saudi Arabia is on the path toward transforming into a knowledge-based community, and MATCO is pleased to lead the way."
"When you combine EMC's world-class technology innovations with the outstanding service implementation that MATCO delivers, the bar is raised to a new industry standard - and this is what MATCO has achieved," said Richard Steeves, Director, Global Services Partner Programs for EMC Corporation. "It is a pleasure to recognize MATCO's incredible year and truly exceptional commitment to and investment in customer service, and we look forward to our continued relationship."
EMC Services Partners are trained and authorized by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer's information technology infrastructure.
Maham Al-Khaleej Co. Ltd. (MATCO) is a Saudi Company established in 1998 with the aim to be THE leading Information Infrastructure integrated solutions provider in the region. MATCO believes that data drives our world, and information is the new currency; and based on this, the company constantly emphasizes on attracting and developing local IT talents in order to contribute in developing the Saudi Knowledge-based Society.
MATCO partners with international providers of quality IT solutions. As a top-tier IT solutions provider, MATCO focuses on DATA Center Infrastructure Solutions with a wide-range of advanced offerings from EMC, CISCO, VMware and VCE.
MATCO provides best-in-class information technologies, services and solutions that deliver compelling customer ROI, unmatched return on assets (ROA) and demonstrable business impact. With a vision that IT must be virtualized, automated, cloud-ready and sustainable, MATCO offers solutions that improve IT costs and agility.